Error "No such file or directory while trying to open /dev/disk/by-id/scsi-XXXX-part1" and services do not start on RSA SecurID Appliance 8.x
Originally Published: 2019-08-05
Article Number
Applies To
RSA Product/Service Type: Hardware Appliance
RSA Version/Condition: 8.x
Issue
Checking file systems...
Fsck from util-linux 2.19.1
fsck.ext3: No such file or directory while trying to open /dev/disk/by-id/scsi-36001e6788a5ef0001ae06e8b07057174-part1
/dev/disk/by-id/scsi-36001e6788a5ef0001ae06e8b07057174-part1:
The superblock could not be read or does not describe a correct ext2
filesystem. If the device is valid and it really contains an ext2
filesystem (and not swap or ufs or something else), then the superblock
is corrupt and you might try running e2fsck with an alternate superblock:
e2fsck -b 8193 <device>Cause
- RAID foreign configuration was imported on SecurID Hardware Appliance
- Operating System configuration files were backed up and restored from one appliance to the another
Resolution
- Launch an SSH client, such as PuTTY.
- Login to the primary Authentication Manager server as rsaadmin and enter the operating system password.
- Reboot the appliance through the command line.
- Enter Single User Mode using the steps in one of the following article according to your Authentication Manager version:
- How to reset the OS user password for RSA Authentication Manager 8.1 through 8.4 (Steps 1-5)
- How to reset the rsaadmin command line password for RSA Authentication Manager 8.4 and up (Steps 1-8)
- Once you are booted into Single User Mode, mount the filesystem:
mount -o remount,rw /
- Take a backup of /etc/fstab:
cp /etc/fstab /etc/fstab.bak
- Open /etc/fstab using a text editor.
- Find the mount point the error message references:
tmpfs /run tmpfs noauto 0 0 /dev/systemVG/LVRoot / ext3 defaults 1 1 /dev/disk/by-id/scsi-36001e6788a5ef0001ae06e8b07057174-part1 /boot ext3 defaults 1 2 /dev/systemVG/LVSwap swap swap defaults 0 0
- Press i to enter Insert mode.
- Change the entry to use the disk name instead of disk id:
tmpfs /run tmpfs noauto 0 0 /dev/systemVG/LVRoot / ext3 defaults 1 1 /dev/sda1 /boot ext3 defaults 1 2 /dev/systemVG/LVSwap swap swap defaults 0 0
- Press Esc to exit Insert mode.
- Type :wq! and press Enter to save and exit.
- Reboot using one of the following commands:
/sbin/reboot /sbin/init 6 exec /sbin/init 6
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