Patch/upgrade fails with 'java: No such file or directory' error in RSA Identity Governance & Lifecycle
Originally Published: 2020-03-03
Article Number
Applies To
RSA Version/Condition: 7.0.x, 7.1.x, 7.2.0
Issue
Preparing the ear file for deployment at Tue Dec 17 19:46:52 EST 2019
– Expanding the CURRENTLY deployed ear to filesystem for further checks to apply patch.
./customizeACM.sh: line 6: /usr/lib64/jvm/java-1.8.0-openjdk-1.8.0/bin/java:
No such file or directory
An error occured in the customizeACM command : error code 127
Step failed! See /home/oracle/Aveksa_7.1.1_P03/logs/7.1.1_P03_2019-12-17-1946.log
for more information.Cause
This issue may occur if the Java update is applied before the patch or upgrade is performed. The patch fails because the JAVA_HOME variable is not updated immediately after the Java update.
Resolution
- RSA Identity Governance & Lifecycle 7.1.1 P06
- RSA Identity Governance & Lifecycle 7.2.0 P01
Workaround
- Log out of the application server (log out of root)
- Log in again as the root user.
- Run the patch or upgrade again.
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