Error "PIN change failed dictionary check" and authentication fails for a user in new PIN mode in RSA Authentication Manager 8.x
Originally Published: 2019-09-09
Last Modified: 2026-05-26
Article Number
Applies To
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
Issue
PIN change failed dictionary check
Alternatively, the following error is observed on the RSA Authentication Manager Self-Service Console when a user tries to set a PIN that exists in the password dictionary file:
PIN not allowed. Please try again.
Cause
RSA Authentication Manager provides the ability to import a Password Dictionary file through the Security Console A password dictionary is a text file that contains words that cannot be used as PINs or as passwords. Using a text string defined in this file as a PIN will generate the errors above.
Resolution
Train end users to use more complex PINs that are not included in the password dictionary file. See Using a password dictionary file to control PIN criteria for RSA Authentication Manager 8.x for more information.
Notes
For more information,
