Error handling Access Fulfillment Express (AFX) primary request in RSA Identity Governance & Lifecycle
Originally Published: 2019-05-13
Article Number
Applies To
RSA Version/Condition: 7.0.2, 7.1.0, 7.1.1
Issue
09/11/2018 14:20:25.275 WARN (default task-94) [com.aveksa.afx.server.service.handler.AFXPrimaryRequestHandler] Error handling AFX primary request
java.lang.NullPointerException
at com.aveksa.afx.server.service.handler.AFXPrimaryRequestHandler.processFulfillmentRequests(AFXPrimaryRequestHandler.java:330)Cause
The issue occurs if there were any failed Access Fulfillment Express (AFX) requests in the system prior to migration. RSA Identity Governance & Lifecycle 7.0.2 and later will attempt to retry AFX requests that have failed. The AFX requests are stored internally as XML objects and due to a change in format of the XML headers between versions, AFX requests that were generated on a previous version cannot be read. This causes a failure when AFX attempts to resend those requests.
Normally this WARN level log message may be ignored.
Resolution
- RSA Identity Governance & Lifecycle 7.0.2 P14
- RSA Identity Governance & Lifecycle 7.1.0 P08
- RSA Identity Governance & Lifecycle 7.1.1 P02
- RSA Identity Governance & Lifecycle 7.2
Notes
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