Authentication Manager 8.x: error: 'Processing aborted. com.rsa.authmgr.internal.protocol.ace.AgentNotFoundException: Agent Not Found' in the /opt/rsa/am/server/logs/imsTrace.log
Originally Published: 2014-08-10
Last Modified: 2023-10-06
Article Number
Applies To
Issue
IP address in the error is a valid alternate ip address of an agent host.
Resolution
Add a record to the AM server's hosts file
1.2.3.4 agent host name
where 1.2.3.4 is the alternate ip address in the error message and agent host name is the name of the agent host record.
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