Authentication Manager 8.x: error: 'Processing aborted. com.rsa.authmgr.internal.protocol.ace.AgentNotFoundException: Agent Not Found' in the /opt/rsa/am/server/logs/imsTrace.log
Originally Published: 2014-08-10
Article Number
Applies To
Issue
IP address in the error is a valid alternate ip address of an agent host.
Resolution
Add a record to the AM server's hosts file
1.2.3.4 agent host name
where 1.2.3.4 is the alternate ip address in the error message and agent host name is the name of the agent host record.
Related Articles
Error: '404 Not Found' in RSA Federated Identity Manager (FIM) 2.0 when user redirected to Relying Party with the artifact Number of Views Error: 'The server has not found anything matching the Request-URI' in RSA Federated Identity Manager (FIM) Number of Views Error encountered in Relying Party servlet: (404)Not Found' appears in web browser when using RSA Federated Identity Manag… Number of Views Principal Not Found error in RSA Authentication Manager Bulk Administration (AMBA) Number of Views How to enable the Java verbose class logging option for RSA Identity Governance & Lifecycle Number of Views
Trending Articles
Troubleshooting RSA SecurID Access Identity Router to RSA Authentication Manager test connection failures RSA SecurID Software Token 5.0.2 Downloads for Microsoft Windows RSA Authentication Manager 8.9 Release Notes (January 2026) Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory RSA Authentication Manager 8.8 Setup and Configuration Guide
Don't see what you're looking for?
