Exclusion in workflow approval node not working if Out Of Office is set for an approver in RSA Identity Governance & Lifecycle
Originally Published: 2018-06-08
Article Number
Applies To
RSA Version/Condition: 7.0.2, 7.1.0
Issue
Steps to reproduce
-
Both the out of the box Supervisor approval workflow and Asset Business Owner workflow exclude previous approvers by default.
- In the Delegated approvals with default, set the Resource Approvals node to approve entitlements and approles using Asset Business Owner approval.
- Now raise an Out Of Office request for a supervisor and delegate his items to another user.
- Set the supervisor as the business owner for an application.
- Now raise a request to add access to a user whose supervisor is the one for whom we set out of office in Step 3, and also the supervisor is the business owner for the requested application access.
- Request assigns to delegate user for supervisor approval.
- Once the delegate user approves as supervisor, the request again creates an item for Asset owner approval and assigns it to him again.
Expected behavior
Since the approval workflows has Exclude previous approver set, the Asset owner approval should have been completed automatically.Cause
Resolution
Workaround
Related Articles
Change requests provisioned by AFX remain in "pending action" or "pending verification" in RSA Governance & Lifecycle 187Number of Views Change Request Revert Workflow stuck in Canceling state in RSA Identity Governance and Lifecycle 92Number of Views RSA Governance & Lifecycle Recipes: Generating Coverage Files from Reports 60Number of Views Local Entitlement stays in pending verification state in RSA Governance & Lifecycle 108Number of Views What is the SYS.ORA_TEMP_1_DS_% table sometimes seen in a running query in RSA Identity Governance & Lifecycle 37Number of Views
Trending Articles
RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide RSA Authentication Manager 8.7 SP2 Setup and Configuration Guide View Transfer Tokens to Cloud Jobs How to Upgrade Internal SHA-1 Certificates to SHA-256 in Authentication Manager Using rsautil RSA Release Notes for RSA Authentication Manager 8.8
Don't see what you're looking for?