Failed to open remote console in RSA AM8 Appliance BCM Web Console
3 years ago
Originally Published: 2016-10-21
Article Number
000065119
Applies To
RSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
Product Name: AM 8 Intel Appliance 130/250
 
Issue
Inside Intel integrated BMC Web Console, when open Remote Control Console, you receive Socket Error "Error opening video socket".
 
Resolution
Remote Control Console talk to RSA server over port 7578/TCP.
Make sure port 7578/TCP is open on the firewall. 
Don't see what you're looking for?