Generic REST Collector "Unexpected response content type" in RSA Governance & Lifecycle
2 years ago
Article Number
000072185
Applies To
  • RSA Governance & Lifecycle 8.0.0 
Issue

When clicking the "Test REST API" button of the Generic REST Collector and error message similar to following is displayed.

Unexpected response content type received. Expected content type is: application/json but received: [text/html;charset=UTF-8]
Check logs for details.

 

 

Cause

The Test REST API feature is designed to return sample data from the endpoint to validate that the API is configured correctly.  (At this time) the only valid "Response Expression Type" for the Generic REST Collector is JsonPath data. This data must be formatted and returned as a standard JSON object in the request body.

Other unexpected data types including but not limited to error messages will not be interpreted correctly as JSON data. Endpoints, or proxy servers or firewalls, may return error messages or informational messages as either text or html.  These messages may or may not be human readable.  

Resolution

Inspect the aveksaserver.log file at the time of the test and look for ERROR level log messages that relate to the failure.  These may include text that may assist you in understanding the failure.  

 

05/08/2024 14:07:24.095 ERROR (ApplyChangesPerformQuery-1713976410138-1713976410138) [com.aveksa.client.genericrest.postprocessor.impl.GenericRESTPostprocessorImpl] Unexpected response content type: { Expected: application/json, Received: [text/html;charset=UTF-8], Error Message: <html><head><title>Error</title></head><body>findAccounts</body></html>
 }

 

Notes

Further diagnostics about the Request object may be obtained by enabling DEBUG logging.  

 

How to enable DEBUG level logging for the Generic REST Connector in RSA Governance & Lifecycle

 

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