Groups are unassigned in User Access Review for RSA Identity Governance and Lifecycle
Originally Published: 2016-12-16
Last Modified: 2023-11-30
Article Number
000043016
Applies To
RSA Product Set: RSA Identity Governance and Lifecycle (RSA G&L)
RSA Version: 6.9.1, 7.0
Issue
In a User Access Review if there are group items to be reviewed, they appear in the Unassigned tab even if you have a valid reviewer assigned to review those items.
  1. User Access review with its contents.
User-added image
  1. Reviewers selected to review the items.
User-added image
  1. You can see the directory has a valid business owner.
User-added image
  1. Review Result shows no items assigned to reviewers.
User-added image
  1. All the items are unassigned.
User-added image
Cause
This is a bug where RSA Identity Governance and Lifecycle was leaving out groups in review coverage.
 
Resolution
This is fixed in 6.9.1 P14, 7.0.0 P03, and 7.0.1.
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