Hide or Show Agent Information in the User Dashboard on RSA Authentication Manager 8.6 P1 and up
Originally Published: 2021-11-25
Article Number
Applies To
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.6 P1 and higher
Issue
- This article explains how to hide or show Accessible Agent information on User Dashboard.
- RSA Authentication Manager 8.6 P1 adds ability to hide or show agents in the User Dashboard. By default, the User Dashboard shows the agents that are associated with an individual user. When users are associated with hundreds of agents, you can choose to hide the agent information to avoid performance issues.
Tasks
To hide agent information in the User Dashboard, a configuration for auth_manager.dashboard.hide.agent is required to be added to the database using command-line utility (CLU):
Before you begin
• Obtain the rsaadmin operating system password.
• You must be an Operations Console Administrator.
Procedure
1. Log on to the appliance using an SSH client.
2. When prompted, enter the operating system User ID, rsaadmin, and the operating system account password.
3. Change directories to /opt/rsa/am/utils:
cd /opt/rsa/am/utils
4. Run the following command line utility (CLU):
./rsautil store -a add_config auth_manager.dashboard.hide.agent true GLOBAL BOOLEAN
5. When prompted, enter your Operations Console administrator user ID and password. You should then notice a new configuration parameter added
login as: rsaadmin Using keyboard-interactive authentication. Password: Last login: Tue Nov 23 08:22:03 2021 from 192.168.20.100 RSA Authentication Manager Installation Directory: /opt/rsa/am rsaadmin@am86p:~> cd /opt/rsa/am/utils rsaadmin@am86p:/opt/rsa/am/utils> ./rsautil store -a add_config auth_manager.dashboard.hide.agent true GLOBAL BOOLEAN Please enter OC Administrator username: <enter Operations Console admin's name> Please enter OC Administrator password: <enter Operations Console admin's password> psql.bin:/tmp/f14bc52c-bb4e-422e-9f8c-50f4126340426026213189150290173.sql:108: NOTICE: Added the new configuration parameter "auth_manager.dashboard.hide.agent" with the value "true" add_config ------------ (1 row)
- Change directories to /opt/rsa/am/server
cd /opt/rsa/am/server
- Issue the following command to restart all services
./rsaserv restart all
Resolution
Notes
./rsautil store -a update_config auth_manager.dashboard.hide.agent false GLOBAL BOOLEAN
Related Articles
Installing patch 2 on Authentication Manager 8.6 p1 fails with an error "Cannot allocate memory" 167Number of Views To minimize remote NT Services Administration failure when starting Sentry CA/RA. 5Number of Views Use a script that ignores rotated log files when gathering RSA Authentication Manager troubleshooting logs for RSA Technic… 25Number of Views RSA SecurID Appliance 3.0 Service Pack 4 Migration Failure at Task 'Importing Certificates' 14Number of Views Palo Alto Captive Portal - REST API Configuration - RSA Ready Implementation Guide 73Number of Views
Trending Articles
RSA Authentication Manager 8.9 Release Notes (January 2026) RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide RSA-2026-07: RSA Authentication Manager Security Update for Third-Party Component Vulnerabilities Downloading RSA Authentication Manager license files or RSA Software token seed records RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide
Don't see what you're looking for?