Installing patch 2 on Authentication Manager 8.6 p1 fails with an error "Cannot allocate memory"
Article Number
Applies To
Version: 8.6
Product Set: SecurID
Issue
[INFO] Invoking config engine goal UpdateRollback:preUpdate
0 2022-04-06 13:12:18,463 INFO: Arguments: [UpdateRollback.preUpdate]
3317 2022-04-06 13:12:21,780 INFO: Will not attempt to fix line endings in patch source files
3489 2022-04-06 13:12:21,952 INFO: Script source dir: /tmp/rsa_update/installer/config/src/scripts
3490 2022-04-06 13:12:21,953 INFO: Patch Script source dir: /tmp/rsa_update/iso/rsa/scripts
- - - - - -- - - --
Java HotSpot(TM) 64-Bit Server VM warning: You have loaded library /opt/rsa/am/utils/lib/linux-x86_64/libsystemtools.so which might have disabled stack guard. The VM will try to fix the stack guard now.
It's highly recommended that you fix the library with 'execstack -c <libfile>', or link it with '-z noexecstack'.
posix_spawn: Cannot allocate memory
Exception in thread "main" com.rsa.ims.security.keymanager.sys.SystemValuesMissingException: getSSVS error: Cannot allocate memory
at com.rsa.ims.security.lockbox.crypto.SystemTools.getSSVSEx(Native Method)
- - -- - -- -- - - --
at com.rsa.plugins.install.CommandLineInstallEngine.main(CommandLineInstallEngine.groovy:40)
Configuration step UpdateRollback:preUpdate [FAILED]
[ERROR] Error: Failed to invoke update engine: Failed to prepare the update.
java.lang.Exception: Failed to prepare the update.
at com.rsa.am.updateengine.tasks.BaseUpdateEngineTask.doExecute(BaseUpdateEngineTask.java:56)
at com.rsa.am.updateengine.tasks.Task.execute(Task.java:136)
at com.rsa.am.updateengine.components.impl.TaskManagerImpl.doExecuteTask(TaskManagerImpl.java:86)
at com.rsa.am.updateengine.components.impl.TaskManagerImpl.execute(TaskManagerImpl.java:41)
at com.rsa.am.updateengine.components.impl.UpdateInstallerImpl.run(UpdateInstallerImpl.java:29)
[INFO] Invoking config engine goal UpdateRollback:postUpdate
The above errors are not version-specific.
Resolution
Related Articles
Hide or Show Agent Information in the User Dashboard on RSA Authentication Manager 8.6 P1 and up 22Number of Views Save Review Items count is not matching the selected items in RSA Identity Management and Governance 24Number of Views Detailed report of memory utilization on Linux for RSA Authentication Manager 8.x 407Number of Views Recommended Java heap memory settings in RSA Identity Governance & Lifecycle 134Number of Views Xudad core dumps randomly but when it does it is typically around 20 min or 50 min on the hour 6Number of Views
Trending Articles
RSA Authentication Manager 8.9 Setup and Configuration Guide RSA Authentication Manager 8.9 Release Notes (January 2026) RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide How to 'Trust' the RSA Authentication Manager Security Console Self-Signed Root CA certificate and prevent Cert warnings. RSA Authentication Manager Upgrade Process
Don't see what you're looking for?