How to reset the RSA Authentication Manager 8.x system fingerprint
Originally Published: 2015-07-31
Article Number
Applies To
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
Resolution
Use the CLI to reset the system fingerprint of the server
- SSH to the primary Authentication Manager server.
-
Login to the CLI:
login as: rsaadmin Keyboard-interactive authentication prompts from server: Password: <enter operating system password> RSA Authentication Manager Installation Directory: /opt/rsa/am
- Navigate to rsa/opt/rsa/am/utils:
cd /opt/rsa/am/utils
-
Run the following command:
./rsautil manage-secrets -a recover
- When prompted, enter your Operations Console user ID and password
Please enter OC Administrator username: <enter Operations Console admin user name> Please enter OC Administrator password:<enter Operations Console admin password> Machine fingerprint restored successfully.
- Once the fingerprint is reset start or restart all the RSA services on the Authentication Manager.
Related Articles
How to recover the user id or password of a read only database user from RSA Authentication Manager 8.x 260Number of Views How to recover failed RSA Authentication Manager 8.x virtual appliance when the filesystem is stuck in read-only mode 608Number of Views RSA DLP How to know meaning of Enterprise Manager EM Alert messages 5Number of Views How to differentiate same system vs different system backup/restore on RSA Authentication Manager 8.x 103Number of Views Installer prerequisite fails on files that are not relevant to the RSA Governance & Lifecycle deployment 145Number of Views
Trending Articles
RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide RSA Authentication Manager 8.9 Release Notes (January 2026) How to install the jTDS JDBC driver on WildFly for use with Data Collections in RSA Identity Governance & Lifecycle RSA Authentication Manager 8.8 Setup and Configuration Guide Artifacts to gather in RSA Identity Governance & Lifecycle
Don't see what you're looking for?