How to reset the RSA Authentication Manager 8.x system fingerprint
2 years ago
Originally Published: 2015-07-31
Article Number
000072022
Applies To
RSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
Resolution

Use the CLI to reset the system fingerprint of the server

  1. SSH to the primary Authentication Manager server.
  2. Login to the CLI:

    login as: rsaadmin
    Keyboard-interactive authentication prompts from server:
    Password: <enter operating system password>
    RSA Authentication Manager Installation Directory: /opt/rsa/am
    
  3. Navigate to rsa/opt/rsa/am/utils:
cd /opt/rsa/am/utils
  1. Run the following command:
 ./rsautil manage-secrets -a recover
  1.  When prompted, enter your Operations Console user ID and password
Please enter OC Administrator username: <enter Operations Console admin user name>
Please enter OC Administrator password:<enter Operations Console admin password>
Machine fingerprint restored successfully.
  1. Once the fingerprint is reset start or restart all the RSA services on the Authentication Manager.