How to reset the RSA Authentication Manager 8.x system fingerprint
Originally Published: 2015-07-31
Last Modified: 2024-02-26
Article Number
Applies To
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
Resolution
Use the CLI to reset the system fingerprint of the server
- SSH to the primary Authentication Manager server.
-
Login to the CLI:
login as: rsaadmin Keyboard-interactive authentication prompts from server: Password: <enter operating system password> RSA Authentication Manager Installation Directory: /opt/rsa/am
- Navigate to rsa/opt/rsa/am/utils:
cd /opt/rsa/am/utils
-
Run the following command:
./rsautil manage-secrets -a recover
- When prompted, enter your Operations Console user ID and password
Please enter OC Administrator username: <enter Operations Console admin user name> Please enter OC Administrator password:<enter Operations Console admin password> Machine fingerprint restored successfully.
- Once the fingerprint is reset start or restart all the RSA services on the Authentication Manager.
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