Importing a token via CT-KIP fails indicating that the token already exists
Originally Published: 2021-05-19
Last Modified: 2022-06-20
Article Number
000043152
Applies To
RSA Product Set: RSA SecurID
RSA Product: RSA Software Token for iPhone
RSA Product: RSA Software Token for Android
Version: 2.6
 
Issue
Admin is replacing the software tokens distributed using .sdtid files for security reasons with the tokens distributed via CT-KIP.
The token import fails to indicate that the token already exists. RSA token application should not check for a duplicate token prior to importing the token. The reason for this, once a CT-KIP URL is generated for token distribution, it creates a new seed in the database and the existing token becomes unusable.
Cause
This issue is reported in defect SWTIPHONE-305.
Resolution
This issue is resolved in RSA Software Token 3.0.

Old RSA Software Token application                       New RSA Software Token Application
Old RSA Software Token Application                                                 RSA Software Token 3.0

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