Installation fails with 'unzip: cannot find zipfile directory in one of /tmp/aveksa/packages/<filename.zip>' error in RSA Identity Governance & Lifecycle
Originally Published: 2015-03-19
Article Number
Applies To
RSA Version/Condition: All
Issue
unzip: cannot find zipfile directory in one of: tmp/aveksa/packages/<filename>.zip, or /tmp/aveksa/packages/<filename>.zip.zip, and cannot find /tmp/aveksa/packages/<filename>.zip.ZIP.
The zip file exists on the disk but the operating system cannot find it.
The aveksa installation log (/tmp/aveksa-install.log) has the following error:
Shutting down ntpd: [60G[[0;31mFAILED[0;39m] Shutting down ntpd: [60G[[0;31mFAILED[0;39m] Expand the Oracle Installers... Check the System Configuration... Archive: /tmp/aveksa/packages/<filename>.zip Oracle environment check has found a problem which does not have an automated fix Check /tmp/aveksa-install.log for details on problem ... cancelling install
Manually attempting to unzip the file results in the same error.
Cause
Resolution
- Re-download the zip file along with the checksum verification file and verify the checksum using one of the following utilities:
- On Windows: File Checksum Integrity Verifier (FCIV)
- On Linux: md5sum <path><filename>
- Calculate the checksum and compare with the downloaded checksum file.
- Run the installation again.
Related Articles
When approval activities are grouped by category, they auto-complete when one of the items is rejected in RSA Identity Gov… Number of Views Status pages very slow on one of the two appliances in a cluster Number of Views Log Artifact zip file fails to generate in RSA Governance & Lifecycle Number of Views 'Exception checking for internal table usage in collectors' and 'java.lang.NullPointerException' errors when generating a … Number of Views Unable to generate Log Artifact Zip file on WebSphere and WebLogic implementations of RSA Identity Governance & Lifecycle Number of Views
Trending Articles
RSA Authentication Manager 8.9 Release Notes (January 2026) RSA announces the availability of the RSA SecurID Hardware Appliance 230 based on the Dell PowerEdge R240 Server How to troubleshoot Oracle database ORA-04030 errors in RSA Identity Governance & Lifecycle RSA Authentication Manager Upgrade Process Microsoft SQL Server Collectors can no longer connect to the SQL Server database after upgrade to Microsoft SQL Server 201…
Don't see what you're looking for?
