Installation fails with 'unzip: cannot find zipfile directory in one of /tmp/aveksa/packages/<filename.zip>' error in RSA Identity Governance & Lifecycle
Originally Published: 2015-03-19
Article Number
Applies To
RSA Version/Condition: All
Issue
unzip: cannot find zipfile directory in one of: tmp/aveksa/packages/<filename>.zip, or /tmp/aveksa/packages/<filename>.zip.zip, and cannot find /tmp/aveksa/packages/<filename>.zip.ZIP.
The zip file exists on the disk but the operating system cannot find it.
The aveksa installation log (/tmp/aveksa-install.log) has the following error:
Shutting down ntpd: [60G[[0;31mFAILED[0;39m] Shutting down ntpd: [60G[[0;31mFAILED[0;39m] Expand the Oracle Installers... Check the System Configuration... Archive: /tmp/aveksa/packages/<filename>.zip Oracle environment check has found a problem which does not have an automated fix Check /tmp/aveksa-install.log for details on problem ... cancelling install
Manually attempting to unzip the file results in the same error.
Cause
Resolution
- Re-download the zip file along with the checksum verification file and verify the checksum using one of the following utilities:
- On Windows: File Checksum Integrity Verifier (FCIV)
- On Linux: md5sum <path><filename>
- Calculate the checksum and compare with the downloaded checksum file.
- Run the installation again.
Related Articles
Cannot Find Job ID Workflow Variable Number of Views SailPoint Identity IQ to RSA Authentication Manager API Connection Fails with Error 'Could not Find the Realm: SystemDomain' Number of Views When approval activities are grouped by category, they auto-complete when one of the items is rejected in RSA Identity Gov… Number of Views AAOP - Scheduler SP3P1 on Weblogic 10.3 deployment issue->Cannot find the declaration of element 'beans'. Number of Views Enterprise Coordinator log Error: ICSharpCode.SharpZipLib.Zip.ZipException: Cannot find central directory Number of Views
Trending Articles
Passwordless Authentication in Windows MFA Agent for Active Directory – Quick Setup Guide RSA Authentication Manager 8.9 Release Notes (January 2026) RSA Authentication Manager Upgrade Process RSA Authentication Manager 8.7 SP2 Setup and Configuration Guide An example of SSO using SAML and ADFS with RSA Identity Management and Governance 6.9.x
Don't see what you're looking for?
