Installer prerequisite fails on files that are not relevant to the RSA Governance & Lifecycle deployment
Originally Published: 2018-03-30
Article Number
Applies To
RSA Version: 7.1
Issue
There are several scenarios that can occur:
When choosing to install using a remote database, you fail on missing the local database installation files.
-------------------------------------------------------------
Pre-Requisites Test(s) failed with the following message(s) :
Could not find necessary package instantclient-basiclite-linux.x64-12.1.0.2.0.zip in /tmp/aveksa/packages
-------------------------------------------------------------
Quitting installation due to system does not meet requirements
Fresh install failed.. deleting /home/oracle/install, /home/oracle/Aveksa_System.cfg and /home/oracle/setDeployEnv.sh as part of cleanup.
Step failed! See /tmp/aveksa-install.log for more information.
The asmlib is required on non-hardware appliance installations
-------------------------------------------------------------
Pre-Requisites Test(s) failed with the following message(s) :
Could not find necessary package asmlib-008_x64.tar.bz2 in /tmp/aveksa/packages
-------------------------------------------------------------
Quitting installation due to system does not meet requirements
Fresh install failed.. deleting /home/oracle/install, /home/oracle/Aveksa_System.cfg and /home/oracle/setDeployEnv.sh as part of cleanup.
Step failed! See /tmp/aveksa-install.log for more information.
There is a Red Hat RPM reported as missing when installing on SUSE Linux.
-------------------------------------------------------------
Pre-Requisites Test(s) failed with the following message(s) :
Could not find necessary package redhat-release-6Server-1.noarch.rpm in /tmp/aveksa/packages
-------------------------------------------------------------
Quitting installation due to system does not meet requirements
Fresh install failed.. deleting /home/oracle/install, /home/oracle/Aveksa_System.cfg and /home/oracle/setDeployEnv.sh as part of cleanup.
Step failed! See /tmp/aveksa-install.log for more information.Cause
Resolution
Workaround
Here are the commands to run for each scenario:
Remote database with RSA Governance & Lifecycle on Red Hat
touch /tmp/aveksa/packages/asmlib-008_x64.tar.bz2 touch /tmp/aveksa/packages/cvupack_Linux_x86_64.zip touch /tmp/aveksa/packages/linuxamd64_12102_database_1of2.zip touch /tmp/aveksa/packages/linuxamd64_12102_database_2of2.zip touch /tmp/aveksa/packages/linuxamd64_12102_grid_1of2.zip touch /tmp/aveksa/packages/linuxamd64_12102_grid_2of2.zip touch /tmp/aveksa/packages/oracle_12.1.0.2_patches_v001.zip
Remote database with RSA Governance & Lifecycle on SUSE
touch /tmp/aveksa/packages/asmlib-008_x64.tar.bz2 touch /tmp/aveksa/packages/cvupack_Linux_x86_64.zip touch /tmp/aveksa/packages/linuxamd64_12102_database_1of2.zip touch /tmp/aveksa/packages/linuxamd64_12102_database_2of2.zip touch /tmp/aveksa/packages/linuxamd64_12102_grid_1of2.zip touch /tmp/aveksa/packages/linuxamd64_12102_grid_2of2.zip touch /tmp/aveksa/packages/oracle_12.1.0.2_patches_v001.zip touch /tmp/aveksa/packages/redhat-release-6Server-1.noarch.rpm
Local database of RSA Governance & Lifecycle on SUSE non-hardware appliance
touch /tmp/aveksa/packages/asmlib-008_x64.tar.bz2 touch /tmp/aveksa/packages/instantclient-basiclite-linux.x64-12.1.0.2.0.zip touch /tmp/aveksa/packages/instantclient-sqlplus-linux.x64-12.1.0.2.0.zip touch /tmp/aveksa/packages/redhat-release-6Server-1.noarch.rpm
Local database of RSA Governance & Lifecycle on SUSE hardware appliance
touch /tmp/aveksa/packages/instantclient-basiclite-linux.x64-12.1.0.2.0.zip touch /tmp/aveksa/packages/instantclient-sqlplus-linux.x64-12.1.0.2.0.zip touch /tmp/aveksa/packages/redhat-release-6Server-1.noarch.rpm
After the zero byte files exist under /tmp/aveksa/packages, our installer should progress on to installing the components that are relevant to your choices.
Related Articles
How to configure which events the Logging Server records Number of Views Error: 'The server has not found anything matching the Request-URI' in RSA Federated Identity Manager (FIM) Number of Views Understanding RSA Authentication Manager logging fields when they are forwarded to syslog Number of Views FIM error "Cannot find an association based on the EntityID that was passed in" Number of Views Authentication Manager 8.x upgrade fails with error "Failed to launch the update installer to apply the update" Number of Views
Trending Articles
How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device How to replace the RSA Authentication Manager self signed console certificate with a signed certificate from Microsoft Act… RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide How to Request Access to the RSA Authentication Manager AMI for AWS via RSA Support
Don't see what you're looking for?
