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    Warning

    Salesforce MFA Enforcement – Action Required

    Salesforce now requires MFA validation for all SSO users. Please read the advisory below for further information on required actions to avoid login failures.

    Read the Advisory
    1. RSA ID Plus
    2. RSA ID Plus Knowledge Base
    Misleading Unsuccessful Authentication Display
    3 years ago
    Originally Published: 2015-06-08
    Article Number
    000067354
    Applies To
    Via Access 1.0
    Issue
    If for example, the policy is set to Token OR SecurID and the user has not installed and registered their Via app the below message will be seen.

    User-added image
    Resolution
    Just click OK on the error message and you will be prompted for the next auth method (SecurID in this case).

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    Misleading Unsuccessful Authentication Display | RSA Community