'Name or password is incorrect' error logging into SAP accounts created by the SAP AFX Connector in RSA Identity Governance & Lifecycle
Originally Published: 2018-04-04
Article Number
Applies To
RSA Version/Condition: 7.0.2
Issue
Name or password is incorrect (repeat logon)
Example:
- On the Create an Account tab of the SAP AFX connector, the SAP account to be created is configured with a default password.
- The SAP account is created using the SAP AFX Test Connector Capabilities.
- Note the account was successfully created.
- The SAP user attempts to login to the new SAP account using the SAP account credentials (default password) specified by the SAP AFX connector. Despite using the correct password, the user gets the following error:
Name or password is incorrect (repeat logon)
Cause
This is a known issue reported in engineering ticket ACM-79568.
Resolution
- RSA Identity Governance & Lifecycle 7.0.2 P05
- RSA Identity Governance & Lifecycle 7.1.0
Workaround
The steps below can be used as a workaround for the SAP AFX Connector to generate the decrypted password during SAP account creation:
- Export the SAP connector template and make a copy as a backup. To export,
- Navigate to AFX > Export.
- Select SAP from the Connector Templates
- Using the downloaded SAP Connector template zip, make the following changes:
- Unzip it.
- Navigate to <directory with the unzipped folder>/SAP/TRANSPORT_TYPE
- Open the SAP-transport.xml file and locate the string <field name="BAPIPWD" sapDesc="New password">.
- Modify its value as follows:
- The original field value for BAPIPWD on SAP-transport.xml is:
<structure name="PASSWORD"> <field name="BAPIPWD" sapDesc="New password">#[header:Password]</field> </structure>
- The new field value for BAPIPWD on SAP-transport.xml should be:
<structure name="PASSWORD"> <field name="BAPIPWD" sapDesc="New password">#[groovy:com.aveksa.AFX.server.runtime.esb.core.AfxPropertyMgr.getInstance().getPropertyValue(message, 'Password')]</field> </structure>
- Zip the <UnzippedFolder> again.
- Import it back into the system. To import,
- Navigate to AFX > Import.
- Choose the recently zipped file from your local folder.
- Create a new SAP connector. To create,
- Navigate to AFX > Connectors > Create Connector
- Execute the Create an Account command. To execute the command,
- Navigate to AFX > Connectors.
- Choose the newly created SAP connector > Capabilities tab > select Create an Account capability.
- Test by logging into the new SAP account just created using the credentials supplied by the SAP AFX connector.
You should be able to successfully log in and no longer receive the message that the name or password is incorrect.
Related Articles
Interoperability between RSA Authentication Agent 7.x for Microsoft Windows and RSA Authentication Agent for Web for IIS 179Number of Views Configure Device History Settings for a Risk-Based Authentication Policy 5Number of Views RSA Governance & Lifecycle Advanced Dashboards Library Release Notes - Revision 2.0 28Number of Views RSA Governance & Lifecycle Advanced Dashboards Library Release Notes - Revision 3.0 11Number of Views Email Phishing Security Incident Alert – November 8, 2024 20Number of Views
Trending Articles
Downloading RSA Authentication Manager license files or RSA Software token seed records RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory Mandatory Certificate Upgrade Required by 6th October 2025 for RSA MFA Agent for PAM, RSA MFA Agent for Apache, and Third … RSA Authentication Manager 8.9 Release Notes (January 2026)
Don't see what you're looking for?