ORA-22285 error running Data Archiving of RSA Identity Governance & Lifecycle
Originally Published: 2019-12-20
Article Number
Applies To
RSA Version/Condition: 7.1.x
Issue
11/14/2019 12:31:56.230 WARN (default task-47) [org.hibernate.engine.jdbc.spi.SqlExceptionHelper] SQL Error: 22285, SQLState: 99999 11/14/2019 12:31:56.232 ERROR (default task-47) [org.hibernate.engine.jdbc.spi.SqlExceptionHelper] ORA-22285: non-existent directory or file for FILEEXISTS operation ORA-06512: at "SYS.DBMS_LOB", line 786 ORA-06512: at "AVUSER.ARCHIVEPURGE_PKG", line 1451 ORA-06512: at line 1 ... Caused by: Error : 22285, Position : 0, Sql = BEGIN :1 := ArchivePurge_Pkg.DBServer_FileExists(:2 ); END;, OriginalSql = {? = call ArchivePurge_Pkg.DBServer_FileExists(?)}, Error Msg = ORA-22285: non-existent directory or file for FILEEXISTS operation ORA-06512: at "SYS.DBMS_LOB", line 786 ORA-06512: at "AVUSER.ARCHIVEPURGE_PKG", line 1451 ORA-06512: at line 1 at oracle.jdbc.driver.T4CTTIoer11.processError(T4CTTIoer11.java:498) ... 92 more
Cause
The required Export/Import directory is not configured properly as documented in the RSA Identity Governance & Lifecycle Database Setup and Management Guide V7.1 as it is missing the READ-WRITE permissions.
Resolution
--To confirm you have this issue...run this query
-- Follow the instructions in the guide or.... I believe it is ok here to replicate the steps needed to fix this issue even though they are documented in the guide but it is important to emphasize that they are documented You did mention the guide which is great but I'd like to see more emphasis on the fact that if you run into this issue, for once it is not the product's fault. (It has enough problems.)
-- To confirm this issue is fixed.... run this query.
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