"Oracle version 19.0.0.0 is not supported" message on UI in RSA Identity Governance & Lifecycle
3 years ago
Article Number
000067899
Applies To
RSA Identity Governance & Lifecycle 7.2.0, 7.2.1
Issue
When starting RSA Identity Governance & Lifecycle after upgrading or patching, the following Warning message is displayed on the UI under Admin > Diagnostics > General tab:
The Oracle version 19.0.0.0 is not supported. The supported versions are 12.1.0, 12.2.0.

 

Cause

This message is correct for RSA Identity Governance & Lifecycle version 7.1.1 and earlier.  

This is a known issue in RSA Identity Governance & Lifecycle 7.2.0 and 7.2.1 versions. Certification of Oracle Database 19c for RSA Identity Governance & Lifecycle 7.2.0 and 7.2.1 was completed AFTER the release of these versions.  Oracle 19c is supported on these versions but the warning level message will be shown until you upgrade or patch to the version where this issue is resolved.

Resolution
This issue is resolved in the following versions:
  • RSA Identity Governance & Lifecycle 7.2.1 P03
  • RSA Identity Governance & Lifecycle 7.5.0
  • SecurID Governance & Lifecycle 7.5.2
Workaround
The warning message may be ignored.