Patching to version 7.5.2 P04 and above shows initialization error ORA-31011: XML parsing failed in RSA Governance and Lifecycle

2 years ago

Article Number

000068252

Applies To

RSA Product Set: RSA Governance & Lifecycle
RSA Version/Condition:

RSA Governance & Lifecycle 7.5.2 P04, P05, P06, P07

Issue

After patching to 7.5.2 P04 or above, the web interface shows the following initialization error.

In the patch log, it is noticed that the script ACM-113801.sql is resulting in the error.

SQL/line#: /home/oracle/wildfly-24.0.1.Final/domain/servers/img-server-1/tmp/vfs/deployment/deployment62fb4d4d262a8c3d/aveksa.war-cf867a0094e98d41/WEB-INF/database/updates/7.5/ACM-113801.sql(5):
Start time [Thu Jun 29 13:16:10 EDT 2023]

java.sql.SQLException: ORA-31011: XML parsing failed
ORA-19213: error occurred in XML processing at lines 2
LPX-00242: invalid use of ampersand ('&') character (use &amp;)
ORA-06512: at line 103

Resolution

This issue is resolved in the following versions/patches:

SecurID Governance & Lifecycle 7.5.2 P08

Workaround

Contact RSA Customer Support and quote this KB article for the workaround for this issue.

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