Queries to detect workflows and change requests that could overload the Workpoint Server in RSA Identity Governance & Lifecycle
Originally Published: 2020-03-09
Article Number
Applies To
RSA Version/Condition: 7.1.0, 7.1.1, 7.2.0
Issue
- 000038393 -- Change requests get randomly cancelled and add unrelated activities or continue to provision in RSA Identity Governance & Lifecycle
- 000038545 -- How to detect and rectify a workflow stalled and/or Workpoint server down situation in RSA Identity Governance & Lifecycle
Resolution
- Check the number of oversplit nodes created in the last seven days (modify the number of days to fit your situation):
select split_count, count(*) node_count from wp_proci_split_control where split_count > 2 and archive_id is null and lu_date >= trunc(sysdate - 7.0) -- Only check Split Nodes created in the last week group by split_count order by split_count desc;
- Find the worst offenders by using the SPLIT_COUNT (e.g. 2) from above to find the nodes:
select split_count as job_count, job.name as job_name, node.name as node_name, job.proci_id, job.proci_db, node.proci_node_id, node.proci_node_db from ( select proci_id,proci_db, proci_node_id, proci_node_db , split_count from wp_proci_split_control where split_count > 2 and lu_date >= trunc(sysdate - 7.0)) problemjobs join wp_proci job on job.proci_id = problemjobs.proci_id and job.proci_db = problemjobs.proci_db join wp_proci_node node on node.proci_node_id = problemjobs.proci_node_id and node.proci_node_db = problemjobs.proci_node_db;
Related Articles
Change Requests stuck in the AFX Fulfillment Handler Workflow Node and Workflows Stalled in RSA Identity Governance & Life… 1.06KNumber of Views How to write LDAP query filter in RSA ACE/Server for an LDAP Synchronization job 134Number of Views Data runs show error: Exception while executing filter query RSA Identity Governance & Lifecycle 6.8 and above 237Number of Views Change requests generated from rule type "Role Missing entitlements" remain in pending verification status in RSA Identity… 294Number of Views All change requests are stalled or in open state in RSA Identity Governance and Lifecycle 49Number of Views
Trending Articles
RSA Authentication Manager 8.9 Release Notes (January 2026) RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide RSA-2026-07: RSA Authentication Manager Security Update for Third-Party Component Vulnerabilities Downloading RSA Authentication Manager license files or RSA Software token seed records RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide
Don't see what you're looking for?