Queries to detect workflows and change requests that could overload the Workpoint Server in RSA Identity Governance & Lifecycle
Originally Published: 2020-03-09
Article Number
Applies To
RSA Version/Condition: 7.1.0, 7.1.1, 7.2.0
Issue
- 000038393 -- Change requests get randomly cancelled and add unrelated activities or continue to provision in RSA Identity Governance & Lifecycle
- 000038545 -- How to detect and rectify a workflow stalled and/or Workpoint server down situation in RSA Identity Governance & Lifecycle
Resolution
- Check the number of oversplit nodes created in the last seven days (modify the number of days to fit your situation):
select split_count, count(*) node_count from wp_proci_split_control where split_count > 2 and archive_id is null and lu_date >= trunc(sysdate - 7.0) -- Only check Split Nodes created in the last week group by split_count order by split_count desc;
- Find the worst offenders by using the SPLIT_COUNT (e.g. 2) from above to find the nodes:
select split_count as job_count, job.name as job_name, node.name as node_name, job.proci_id, job.proci_db, node.proci_node_id, node.proci_node_db from ( select proci_id,proci_db, proci_node_id, proci_node_db , split_count from wp_proci_split_control where split_count > 2 and lu_date >= trunc(sysdate - 7.0)) problemjobs join wp_proci job on job.proci_id = problemjobs.proci_id and job.proci_db = problemjobs.proci_db join wp_proci_node node on node.proci_node_id = problemjobs.proci_node_id and node.proci_node_db = problemjobs.proci_node_db;
Related Articles
Xudad core dumps randomly but when it does it is typically around 20 min or 50 min on the hour 5Number of Views Save button in workflow does not highlight to save the changes made in the approval node of RSA Identity Governance & Life… 18Number of Views How to detect and rectify a workflow stalled and/or Workpoint server down situation in RSA Identity Governance & Lifecycle 936Number of Views Workflow shows 'Workflow flagged as stalled based on stall detection settings' error in versions 6.9.1 and 7.0 of RSA Ide… 724Number of Views RSA Identity Governance and Lifecycle Attribute change rule not detecting changes in terminated users 87Number of Views
Trending Articles
Troubleshooting RSA SecurID Access Identity Router to RSA Authentication Manager test connection failures RSA SecurID Software Token 5.0.2 Downloads for Microsoft Windows RSA Authentication Manager 8.9 Release Notes (January 2026) RSA Governance & Lifecycle 8.0.0 Administrators Guide Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory
Don't see what you're looking for?