Queries to detect workflows and change requests that could overload the Workpoint Server in RSA Identity Governance & Lifecycle
Originally Published: 2020-03-09
Last Modified: 2023-10-06
Article Number
Applies To
RSA Version/Condition: 7.1.0, 7.1.1, 7.2.0
Issue
- 000038393 -- Change requests get randomly cancelled and add unrelated activities or continue to provision in RSA Identity Governance & Lifecycle
- 000038545 -- How to detect and rectify a workflow stalled and/or Workpoint server down situation in RSA Identity Governance & Lifecycle
Resolution
- Check the number of oversplit nodes created in the last seven days (modify the number of days to fit your situation):
select split_count, count(*) node_count from wp_proci_split_control where split_count > 2 and archive_id is null and lu_date >= trunc(sysdate - 7.0) -- Only check Split Nodes created in the last week group by split_count order by split_count desc;
- Find the worst offenders by using the SPLIT_COUNT (e.g. 2) from above to find the nodes:
select split_count as job_count, job.name as job_name, node.name as node_name, job.proci_id, job.proci_db, node.proci_node_id, node.proci_node_db from ( select proci_id,proci_db, proci_node_id, proci_node_db , split_count from wp_proci_split_control where split_count > 2 and lu_date >= trunc(sysdate - 7.0)) problemjobs join wp_proci job on job.proci_id = problemjobs.proci_id and job.proci_db = problemjobs.proci_db join wp_proci_node node on node.proci_node_id = problemjobs.proci_node_id and node.proci_node_db = problemjobs.proci_node_db;
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