Queries to detect workflows and change requests that could overload the Workpoint Server in RSA Identity Governance & Lifecycle
Originally Published: 2020-03-09
Last Modified: 2023-10-06
Article Number
Applies To
RSA Version/Condition: 7.1.0, 7.1.1, 7.2.0
Issue
- 000038393 -- Change requests get randomly cancelled and add unrelated activities or continue to provision in RSA Identity Governance & Lifecycle
- 000038545 -- How to detect and rectify a workflow stalled and/or Workpoint server down situation in RSA Identity Governance & Lifecycle
Resolution
- Check the number of oversplit nodes created in the last seven days (modify the number of days to fit your situation):
select split_count, count(*) node_count from wp_proci_split_control where split_count > 2 and archive_id is null and lu_date >= trunc(sysdate - 7.0) -- Only check Split Nodes created in the last week group by split_count order by split_count desc;
- Find the worst offenders by using the SPLIT_COUNT (e.g. 2) from above to find the nodes:
select split_count as job_count, job.name as job_name, node.name as node_name, job.proci_id, job.proci_db, node.proci_node_id, node.proci_node_db from ( select proci_id,proci_db, proci_node_id, proci_node_db , split_count from wp_proci_split_control where split_count > 2 and lu_date >= trunc(sysdate - 7.0)) problemjobs join wp_proci job on job.proci_id = problemjobs.proci_id and job.proci_db = problemjobs.proci_db join wp_proci_node node on node.proci_node_id = problemjobs.proci_node_id and node.proci_node_db = problemjobs.proci_node_db;
Related Articles
Change Requests stuck in the AFX Fulfillment Handler Workflow Node and Workflows Stalled in RSA Identity Governance & Life… 1.1KNumber of Views Partial failure in creating change requests with Java NPE error in RSA Governance & Lifecycle 384Number of Views Approval workflow slow or stuck in decision node in RSA Governance & Lifecycle 397Number of Views Workflows stuck in AFX fulfillment and/or Provisioning nodes in RSA Identity Governance & Lifecycle 550Number of Views Requests in state "Waiting On Dependencies" remain stuck in the fulfillment phase in RSA Identity Governance & Lifecycle 194Number of Views
Trending Articles
How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device Manual synchronization introduced in RSA Authentication Manager 8.2 Service Pack 1 patch 6 Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory How to verify NTP server synchronization is not working in RSA Authentication Manager 8.x RSA Governance & Lifecycle 8.0.0 Installation Guide
Don't see what you're looking for?