Cloud Authentication Service Updates

The following subsections outline the new and enhanced features of the Cloud Authentication Service (CAS).

Deprecated the User Recording Connection Method in HTTP Federation Proxy Application

The User Recording connection method has been deprecated and is unavailable by default for HTTP Federation (HFED) Proxy applications. Customers who previously configured the HFED Proxy application using this connection method will experience no disruption and existing workflows will continue to function as expected. However, the User Recording connection method will no longer be available for the new application added using HFED Proxy (Cloud Administration Console > Applications > Application Catalog > Create From Template > HTTP Federation Proxy > Connection Method tab).

Refined Design for Application Download on My Page

The "Installing Authenticator App" page on My Page has been revamped for better visual clarity and a more intuitive user experience.

Important Notice: Use of Company-Specific URLs Required

As a follow-up to the November 2024 Release Announcement, non-company-specific URLs will soon be removed. Please update the affected service URLs immediately. For more information, see transition guide here: Company-Specific Administrative URLs Update Instructions. Administrators must use their designated company-specific URLs for all access, including API interactions, Authentication Manager (AM) configurations, SCIM configurations, or redirected URLs from identity providers (IdPs). Access via any other URLs, or those without a company subdomain, will be blocked, potentially resulting in a loss of functionality (for example, https://access.securid.com or https://na2.access.securid.com). To ensure uninterrupted access, administrators should promptly verify that all connectivity is routed through the appropriate company-specific URLs and update their configurations as needed.

Coming Soon: Upgrade Seamlessly to the Latest RSA Authenticator App (May 2025 Release)

Users still relying on the legacy RSA Authenticate App (no longer supported) for web-based authentication will be presented with an on-screen notice guiding them to upgrade to the current RSA Authenticator App. This always-on notice provides users with clear instructions on how to transition to the supported app, improving security and providing them with access to more authentication methods.

Subscribe to status.securid.com for the Cloud Authentication Service Status Updates

For information about all service incidents and scheduled maintenance windows for the Cloud Authentication Service, subscribe to https://status.securid.com.

Upcoming End of Primary Support (EOPS) Details

The following table provides details of the RSA products reaching the end of support within the next six months: