RSA Authentication Manager Web Tier software fails to install due to third-party software on the host server
Originally Published: 2020-07-30
Article Number
Applies To
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.3.0 or later
Platform: Linux
O/S Version: SUSE Linux
Issue
Example:
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328571 2020-07-29 15:05:59,391 INFO: Importing Webtier Package
[mkdir] Created dir: /RSA/webtier/pkg
329384 2020-07-29 15:06:00,204 INFO: Importing Webtier Files
331953 2020-07-29 15:06:02,773 INFO: Updating Webtier Bootstrapper secrets
331954 2020-07-29 15:06:02,774 WARN: Bootstrap secret OC_ADMIN_NAME not available, temporary falling back on dev secrets
331964 2020-07-29 15:06:02,784 WARN: Bootstrap secret OC_ADMIN_PASSWORD not available, temporary falling back on dev secrets
331973 2020-07-29 15:06:02,793 INFO: Running setupSystemtoolsBinaries()
331991 2020-07-29 15:06:02,811 INFO: Populating a new systemfields.properties
[mkdir] Created dir: /RSA/webtier/utils/etc
331992 2020-07-29 15:06:02,812 WARN: Bootstrap secret OC_ADMIN_NAME not available, temporary falling back on dev secrets
331992 2020-07-29 15:06:02,812 WARN: Bootstrap secret OC_ADMIN_PASSWORD not available, temporary falling back on dev secrets
Java HotSpot(TM) 64-Bit Server VM warning: You have loaded library /RSA/webtier/webtierBootstrapper/utils/lib/linux-x86_64/libsystemtools.so which might have disabled stack guard. The VM will try to fix the stack guard now.
It's highly recommended that you fix the library with 'execstack -c <libfile>', or link it with '-z noexecstack'.
Terminated
Cause
Resolution
For example; the RSA Authentication Manager Setup and Configuration Guide in Chapter 5 provides installation instructions for the web tier software on Windows and Linux platforms. On a supported Linux server the administrator is asked to place the web tier software in /tmp/Webtier folder and by default the web tier is installed into the /opt/RSASecurity/RSAAuthenticationManager/Webtier folder. Both /tmp/Webtier and /opt/RSASecurity/RSAAuthenticationManager/Webtier would need to be excluded in the third-party software configuration.
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