RSA Identity G&L 7.1.0 installation intermittently fails on SLES 12 where 'Hardware Lock Elision' functionality of the CPU is enabled.
Originally Published: 2018-01-22
Last Modified: 2023-10-06
Article Number
Applies To
RSA Version/Condition: 7.1.0
OS Version: SLES 12
Issue
2018/01/15 11:56:08 CLSRSC-330: Adding Clusterware entries to file 'oracle-ohasd.service'
^[[0m
PRCR-1006 : Failed to add resource ora.ons for ons
PRCR-1115 : Failed to find entities of type resource type that match filters (TYPE_NAME ends .type) and contain attributes
CRS-0184 : Cannot communicate with the CRS daemon.
2018/01/15 11:56:30 CLSRSC-180: An error occurred while executing the command 'srvctl add ons' (error code 0)
^[[0m
2018/01/15 11:57:21 CLSRSC-115: Start of resource 'ora.evmd' failed
^[[0m
2018/01/15 11:57:21 CLSRSC-202: Failed to start EVM daemon
^[[0m
... Problem running roothas.pl
Please note that this error only applies to Intel CPUs that support the 'Hardware Lock Elision' functionality.
In order to check if your CPU has this functionality enabled please run the following command:
if grep -q '^flags.*\<hle\>' /proc/cpuinfo; then echo CPU HLE functionality is enabled; else echo CPU HLE functionality is not enabled; fi;
Cause
Resolution
Workaround
(1) Go to install directory:
cd /u01/app/12.1.0/grid/crs/install
(2) Deconfigure failed installation:
./roothas.pl -force -deconfig
./rootcrs.sh -force -deconfig
(3) Add the 64-bit noelision path statement to the beginning of the library load path
vi /etc/ld.so.conf
Add /lib64/noelision as first line.
Save changes, run `ldconfig` to rebuild caches.
(4) Re-run the installer.
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