RSA Identity Governance and Lifecycle failed to connect due to space issue
Originally Published: 2017-10-26
Article Number
Issue
ACM fails to start.
Logs complains there is no space left on device
java.lang.RuntimeException: java.io.IOException: No space left on device
at com.aveksa.client.component.cache.FileSystemCache.persist(FileSystemCache.java:320)
at com.aveksa.client.component.cache.FileSystemCache.getDataWriter(FileSystemCache.java:249)
at com.aveksa.client.datacollector.collectors.identitydatacollectors.IdentityDataCollector.collect(IdentityDataCollector.java:299)
at com.aveksa.client.datacollector.collectors.identitydatacollectors.IdentityDataCollector.collectTestData(IdentityDataCollector.java:272)
at com.aveksa.client.datacollector.framework.DataCollectorManager.collect(DataCollectorManager.java:532)
at com.aveksa.client.component.collector.DefaultCollectorManager.actUpon(DefaultCollectorManager.java:203)
at com.aveksa.client.component.collector.DefaultCollectorManager.handle(DefaultCollectorManager.java:102)
at com.aveksa.client.component.event.DefaultEventManager.handle(DefaultEventManager.java:60)
at com.aveksa.client.datacollector.framework.SimpleEventSource.notifyListeners(SimpleEventSource.java:67)
at com.aveksa.client.component.communication.DefaultCommunicationManager.notifyEvent(DefaultCommunicationManager.java:377)
at com.aveksa.client.component.communication.ChangeListHandler.applyChanges(ChangeListHandler.java:364)
at com.aveksa.client.component.communication.ChangeListHandler.access$300(ChangeListHandler.java:58)
at com.aveksa.client.component.communication.ChangeListHandler$ChangeApplyingRunnable.run(ChangeListHandler.java:275)
at java.lang.Thread.run(Thread.java:745)
Caused by: java.io.IOException: No space left on device
at java.io.FileOutputStream.writeBytes(Native Method)
at java.io.FileOutputStream.write(FileOutputStream.java:345)
at sun.nio.cs.StreamEncoder.writeBytes(StreamEncoder.java:221)
at sun.nio.cs.StreamEncoder.implFlushBuffer(StreamEncoder.java:291)
at sun.nio.cs.StreamEncoder.implFlush(StreamEncoder.java:295)
at sun.nio.cs.StreamEncoder.flush(StreamEncoder.java:141)
at java.io.OutputStreamWriter.flush(OutputStreamWriter.java:229)
at java.io.BufferedWriter.flush(BufferedWriter.java:254)
at java.util.Properties.store0(Properties.java:838)
at java.util.Properties.store(Properties.java:812)
at com.aveksa.client.component.cache.FileSystemCache.persist(FileSystemCache.java:316)
... 13 more
Cause
The file system partition on the RSA Identity Governance and Lifecycle Server is 100% ,causing ACM fails to start.
Resolution
Workaround
Free Up Space on Drive by removing some unwanted stuff.
1] Run the command "df -k" to determine which partition is full.In below example we have /home partition reached at capacity 100% full.
[ Note :- Example below you can see that 5 partitions exists including /dev/shm , a temporary file storage filesystem.
This example is focused on /home partition. These steps can be applied to any partition that reached at capacity.]
[root@server log]# df -k Filesystem 1K-blocks Used Available Use% Mounted on /dev/mapper/vg00-lvroot 50264772 32637628 15067144 69% / tmpfs 24713544 12 24713532 1% /dev/shm /dev/sda1 487652 113960 348092 25% /boot /dev/mapper/vg00-lvhome 10190136 9649464 16384 100% /home /dev/mapper/vg01-lvaveska 1849433716 13190972 1742290336 1% /RSA-VIA
2] Identify files/directories consuming majority of the space within /home using command below :
Below example showing that oracle directory (inside the /home) is the one using high space on disk
[root@server home]# du -sh *
40K admin
40K aveska
48K cbangaru
36K cmulcron
20K cyberark
36K dekerman
64K demipat1
48K demipat2
56K echavesc
36K hdcoper
36K ibm_uat
6.7M inhsrv
16K lost+found
972K myaqoob
40K nakbar
9.2G oracle
28K pdintaku
40K pmohatta
40K racharje
12K smuvva
1.9M srmuvva
152K srvcnow
36K svc_aveksaftp
100K svc_cc-chef
16K taddm
3] Above command shows oracle is the directory takes up the majority of the space within /home.
Check all files/sub directories closely inside /home/oracle directory and verify if there are any unwanted sub-directories /files with high usage are safe to remove.
4] Do not remove files/Directories without understanding their purpose. Consult L2 before proceeding.
5] Another option is to extend partition by adding drive.
It is not normally advised to remove files/directories inside /home/oracle unless there is some unwanted stuff.
Because /home/oracle is the important directory where our software resides. You should be quite safe deleting stuff under /home/oracle that might break application. In that case extending partition by adding drive will be the option.
Related Articles
RSA Access Manager API cannot connect to 6.2 SP4 Servers due to SSLException illegal_parameter error 24Number of Views Connection failure with certificate issue due to empty TrustStore in RSA Governance & Lifecycle 41Number of Views RSA Identity Governance and Lifecycle email not being sent due to javax.mail.MessagingException: Could not connect to SMTP… 203Number of Views AFX Server on a WildFly cluster fails to start with 'Cannot connect to RSA Identity Governance and Lifecycle. The watchdog… 238Number of Views On RSA Via Lifecycle and Governance the aveksa_server start returns message: Cannot connect to the database, but the DB is up 683Number of Views
Trending Articles
Troubleshooting RSA SecurID Access Identity Router to RSA Authentication Manager test connection failures RSA SecurID Software Token 5.0.2 Downloads for Microsoft Windows RSA Authentication Manager 8.9 Release Notes (January 2026) RSA Governance & Lifecycle 8.0.0 Administrators Guide Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory
Don't see what you're looking for?