RSA Identity Governance and Lifecycle ServiceNow Connector Page error

3 years ago

Originally Published: 2017-08-01

Article Number

000063429

Applies To

RSA Product Set: Identity Governance and Lifecycle
RSA Product/Service Type: Enterprise Software
RSA Version/Condition: 7.0.2

Issue

After upgrading to v7.0.2, we see a page error when we go to ServiceNow AFX Connector capabilities.
As a result, we are unable to use the ServiceNow connector.

ServiceNow Connector error

Resolution

The issue has been resolved by adding the SSL certificates to the java keystore.

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