• In the Review Definition, the custom review state (e. g., Keep and Remark) is defined in the Review Definition. 

 

• Keep and Remark is displayed as valid custom review state when you run the review.

• However, when you run the Entitlement Review Item Details by Reviewer Report, it displays None instead of the defined custom state (e.  g., Keep and Remark).

1. Run the following SQL script to add the setting (replacing Display Name for Custom State with your custom state display name).  It could be a simple INSERT statement, but use the example below to avoid inserting the same entry multiple times.

DECLARE
v_count INTEGER;
v_param VARCHAR2(50) := 'CustomState';


BEGIN

SELECT COUNT(1) INTO v_count FROM T_SYSTEM_SETTINGS WHERE PARAMETER = v_param;
IF(v_count = 0) THEN

  INSERT INTO T_SYSTEM_SETTINGS(PARAMETER, VALUE) VALUES (v_param, 'Display Name for Custom State');

END IF;


COMMIT;
END;

2. Verify that the setting in the System Settings table with parameter name CustomState has been added.

3. Run the Entitlement Review Item Details by Reviewer report again.  This time it will display your custom state of Keep and Remark.

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