RSA Link Service Interruption: Availability of RSA SecurID Token Downloads
Originally Published: 2018-05-02
Dear valued RSA customers,
RSA is aware of an issue that was first reported on May 1, 2018, in which customers are unable to access the download packages relating to RSA SecurID token authenticators. This is a known issue and is being urgently investigated in order for the issue to be resolved as quickly as possible.
It is recommended that you subscribe to (i.e. "follow") the RSA Link Notification for this issue as it will be updated as progress is made on the issue.
| UPDATE: This issue has now been fully resolved and all token downloads are once again available. |
| UPDATE: This issue should be fully resolved by Wednesday, May 9th. |
UPDATE: Nearly all of the files have been restored. Those that are still in progress are listed below.
|
If you have any questions or concerns regarding this information, please contact RSA Customer Support.
Please accept our apology for any inconvenience this may cause.
Thank you,
RSA Link Team
Related Articles
RSA Announces the Availability of RSA Identity Management and Governance 6.9.1 Patch 131 Number of Views RSA Identity Governance and Lifecycle reports fail to send emails with error SMTPSendFailedException:552 5.3.4 Message siz… Number of Views Information about new data privacy updates Number of Views Latest SecurID App Release Update and FAQs Number of Views Account and Group Resolutions fail when running a Data Entitlement Aggregate (DEA) Data Access Collector in RSA Identity G… Number of Views
Trending Articles
Troubleshooting RSA SecurID Access Identity Router to RSA Authentication Manager test connection failures RSA SecurID Software Token 5.0.2 Downloads for Microsoft Windows RSA Authentication Manager 8.9 Release Notes (January 2026) Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory RSA Authentication Manager 8.8 Setup and Configuration Guide
Don't see what you're looking for?
