RSA SecurID Access O365 WS-Fed Authentication Fails Intermittently
Originally Published: 2019-04-26
Article Number
Applies To
RSA Product/Service: Cloud Authentication Service
Issue
Sorry but we're having trouble signing you in.
AADSTS20012: An error occurred when we tried to process a WS-Federation message. The message was invalid.
Cause
This loss of session persistence can cause authentication failure.
Workaround
- In the Cloud Admin Console go to Platform > Identity Routers.
- For each IDR:
- Edit and go to the Settings tab
- Create a static DNS entry specifying the IDR's proxy interface IP address and the load balancer's DNS hostname. Reference Step 13 of Add an Identity Router Using the Cloud Administration Console.
- Publish the changes.
Notes
Related Articles
O365 WS-Fed authentication fails with RSA SecurID Access Number of Views Microsoft SharePoint - SSO Agent - WS-Fed Configuration - RSA Ready SecurID Access Implementation Guide Number of Views Workday Web Service Identity Collector (IDC) on WebSphere fails with 'Failed to add WS-Security header to request' error i… Number of Views RSA Governance & Lifecycle Integration: Microsoft Office 365 O365 Summary Number of Views Tape Silo w/Encryption showing key error Number of Views
Trending Articles
Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide How to Download OTP Token Seed Files from myRSA
Don't see what you're looking for?
