Cloud Authentication Service Updates

The following sections provide information on the new and enhanced features of the Cloud Authentication Service (CAS).
 

Risk AI Licensing and Identity Confidence Updates

For customers who do not have a Risk AI and Identity Confidence license, access to the Risk AI dashboard and its configuration settings will be disabled. For information about Risk AI dashboards and Identity Confidence, please contact your RSA Sales Representative.
 

Conditional Attributes for My Page Enrollment Policy

To secure self-service enrollment, administrators can now set conditions to manage user access based on predefined criteria. This feature enables the application of different identity and verification methods according to user-specific conditions. Administrators can select attributes such as the user's country or browser and define actions based on whether the user's context meets the specified criteria. RSA will compare each user request’s context against the specified conditions. Additionally, they can either deny access or require identity verification for specific user groups.
 

New Identity Verification Method for My Page Enrollment Policy

A new identity verification method is now available for the My Page Enrollment Policy. In the Cloud Administration Console, administrators can select the "Password + SMS/Voice Code" method, enabling users to receive codes via SMS or voice call to their registered phone number. Administrators can also configure the validity period for these codes. Subsequently, users will use their password and the received code to complete self-enrollment on RSA My Page and register their first authenticator.
 

My Page Customization Updates

In the Cloud Administration Console, under Access > My Page, in the Customization tab, the Color field has been renamed to Accent Color. Additionally, a new field titled Authentication Screen Background Color has been introduced, allowing administrators to set the background color of the login authentication screen. 
 

Code Matching Feature Update

When the Code Matching feature is enabled, administrators can now configure the code length for all confirmation methods, including input, selection, and visual confirmation. They can specify whether the codes include numbers, alphabetical characters, or both.

Note: RSA Authenticator App for iOS and Android versions earlier than V4.4 only support 4-character codes. If an administrator configures a code length other than 4 characters and an older app version is detected, CAS will automatically default to a 4-character code.
 

Email Notification Options Enabled for New Customers

In the Cloud Administration Console, all email notification events  (My Account > Company Settings) are now enabled by default for new customers.
 

Important Notice: Use of Company-Specific URLs Required

Subscribe to status.securid.com for the Cloud Authentication Service Status Updates

For information about all service incidents and scheduled maintenance windows for the Cloud Authentication Service, subscribe to https://status.securid.com.

Upcoming End of Primary Support (EOPS) Details

The following table provides details of the RSA products reaching the end of support within the next six months:
 

Identity Router Update Schedule and Versions

Identity routers will be updated according to the following schedule. Downloading the new identity router image when you deploy new identity routers ensures that you benefit from the latest security improvements.
 

The new identity router software versions are:
 

Third-Party Integrations from RSA Ready

New Integrations for the Cloud Authentication Service

• Allgress
• Delinea
• EZRentOut
• Heap
• Huntress
• IBM QRadar
• Kentik
• Miro
• MongoDB
• Netrix
• OPSWAT MetaDefender Core
• Orca Security
• Quest Foglight Evolve
• Quest Foglight for Databases
• Scalr.io
• SnowHR
• Splunk Enterprise
• Team Password Manager
• TeamViewer
• Trend Micro Cloud One
• Way We Do
• Zenduty

Updated Integrations for the Cloud Authentication Service

• AlertOps
• Clever
• Freshworks Freshservice
• getAbstract
• Helpjuice
• Hosted Graphite
• Image Relay
• JitBit
• Litmos
• Lucidchart
• OnlyOffice
• PagerDuty
• Panorama9
• ProdPad
• Small Improvements
• Trumba
• UserVoice
• Weekdone