RSA Via Access on iOS Android adds troubleshooting logs
Originally Published: 2015-08-11
We've added the ability to send RSA Via Access application logs in RSA Via Access on iOS version 1.0.3 and Android version 1.0.2. Help desk and admins can now request that the users send these logs from their mobile app for troubleshooting.
Please note that the logs are only for the RSA Via Access mobile application and are intended to help troubleshoot any issues with the RSA Via Access mobile application's usage. They do not contain the logs of your user's activities within their accessed applications.
Download the latest update from the iTunes App Store here and Google Play Store here.
Related Articles
Issue with TWIC certificates Number of Views NIC System Messages 400019 & 400020 Number of Views Unable to hide the Attachments section in an uncompleted change request in RSA Identity Governance & Lifecycle Number of Views Web Server Will Not Start Up After Applying Service Pack 2 Number of Views Announcing the Release of SecurID Governance Lifecycle Cloud Number of Views
Trending Articles
RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide RSA Authentication Manager 8.9 Release Notes (January 2026) How to install the jTDS JDBC driver on WildFly for use with Data Collections in RSA Identity Governance & Lifecycle RSA Authentication Manager 8.8 Setup and Configuration Guide Artifacts to gather in RSA Identity Governance & Lifecycle
Don't see what you're looking for?
