RSA Via Lifecycle and Governance Salesforce Account Data Collector does not allow configuration without a "Security Token"
Originally Published: 2016-03-23
Article Number
Applies To
RSA Version/Condition: 6.9.1, 7.0
Issue
When configuring a new Salesforce Account Data Collector the field "Security Token" field is mandatory. This prevents customers from leveraging an alternate method of authentication based on Salesforce IP filtering that does not require a token.
If a null value is entered for the Security Token, the following error is generated.
Collector test failed:
com.aveksa.server.runtime.ServerException: Test request failed with response:
com.aveksa.server.runtime.ServerException: com.aveksa.common.ConnectException: Invalid Credentials.
Caused by com.aveksa.common.DataReadException: Error occured while connecting Salesforce instance.
Caused by java.net.ConnectException: Connection refused Caused By Stack com.aveksa.common.ConnectException:
Invalid Credentials at com.aveksa.collector.salesforce.SalesforceCollectorDriver.testConnection(SalesforceCollectorDriver.java:140)
Cause
Resolution
- RSA Aveksa 6.9.1 P12
- RSA Via Lifecycle and Governance 7.0 P03
- RSA Via Lifecycle and Governance 7.0.1
Workaround
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