RSA enVision throws error org.apache.tomcat.util.digester.Digester:SEVERE: Parse Fatal Error
Originally Published: 2016-02-16
Article Number
Applies To
RSA Product/Service Type: enVision Core
RSA Version/Condition: 4.1
Platform: Windows Server 2003/2008 R2
Issue
- NIC Webserver service is showing as started in services.msc, however, the GUI is not responding.
- This is causing the commenting/uncommenting logic of http connector code in server.xml(when switching between http and https using Communication Configuration tool) in HttpConf.java to fail.
Cause
Feb 12, 2016 11:31:08 AM org.apache.tomcat.util.digester.Digester:SEVERE: Parse Fatal Error at line 87 column -1: Next character must be ">" terminating comment .
org.xml.sax.SAXParseException: Next character must be ">" terminating comment.
Resolution
2. On line 87, find the following text:
{code}
<!-- Define a non-SSL HTTP/1.1 Connector on port 8080-->
<!--Http-Connector-starts.DO NOT DELETE, MOVE THIS COMMENT. Do not add new line after this line --> <!--
<Connector port="${envision.http.port}" maxHttpHeaderSize="8192" protocol="HTTP/1.1"
maxThreads="150" minSpareThreads="25" maxSpareThreads="75"
enableLookups="false" redirectPort="${envision.https.port}" acceptCount="100" server=" "
connectionTimeout="20000" disableUploadTimeout="true" maxPostSize="${envision.http.maxPostSize}" />
--> <!-- Http-Connector-ends. DO NOT DELETE, MOVE THIS COMMENT. Do not add new line before this line -->
<!-- Note : To disable connection timeouts, set connectionTimeout value
to 0 -->
{code}
3. Change this text to:
{code}
<!-- Define a non-SSL HTTP/1.1 Connector on port 8080-->
<!--Http-Connector-starts.DO NOT DELETE, MOVE THIS COMMENT. Do not add new line after this line -->
<!--
<Connector port="${envision.http.port}" maxHttpHeaderSize="8192" protocol="HTTP/1.1"
maxThreads="150" minSpareThreads="25" maxSpareThreads="75"
enableLookups="false" redirectPort="${envision.https.port}" acceptCount="100" server=" "
connectionTimeout="20000" disableUploadTimeout="true" maxPostSize="${envision.http.maxPostSize}" />
-->
<!-- Http-Connector-ends. DO NOT DELETE, MOVE THIS COMMENT. Do not add new line before this line -->
<!-- Note : To disable connection timeouts, set connectionTimeout value
to 0 -->
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