Machines Running Windows Server 2012 R2 are not challenged after configuration of GPO Policy Correclty
2 years ago
Article Number
000067892
Applies To
RSA Product Set: SecurID
RSA Product/Service Type: MFA Agent for Windows
RSA Version/Condition: 1.2.x, 2.0.x, 2.1.x
 
Issue
Machines that run Windows Server 2012 R2 are not challenged even after the GPO policy is configured correctly. 
The Test Authentication on the MFA Agent is successful and no errors are seen in the MFA agent logs. 
Cause
The issue is due to missing dependencies that are crucial for the agent to work.
 
Resolution

Reboot the machine if still doesn't work:

1- Either Update the windows machines to have the latest packages installed Or make sure to Install the Microsoft Visual C++ 2015 or later Redistributable package on the computer.