Replica fail over is not working on PAM agent version v7.1.0.149.01 for RSA Authentication Manager
Originally Published: 2016-06-01
Last Modified: 2026-01-14
Article Number
Applies To
| RSA Product Set: SecureID RSA Version/Condition: PAM agent Platform: linux O/S Version: 7.1.0.149.01 |
Issue
- Expected behavior: When the primary unavailable, the replica server should authenticate the user request.
- Actual behavior: The authentication request fails, the auth request is not sent over to the replica server, the user prompted for password vs passcode, and authentication fails although sdopts.rec is configured properly
- Stop the services on the primary server
on AM 8.1 /opt/rsa/am/server/rsaserv stop all on AM 7.1 /RSA_AM_HOME/server/rsaam stop all
- Try to authenticate from acetest
[root@DPMJP 64bit]# ./acetest Cannot communicate with the ACE/Server.
Cause
Resolution
Uninstall this old version and install the latest one v7.1.0.1.25
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