Replica fail over is not working on PAM agent version v7.1.0.149.01 for RSA Authentication Manager
Originally Published: 2016-06-01
Article Number
Applies To
| RSA Product Set: SecureID RSA Version/Condition: PAM agent Platform: linux O/S Version: 7.1.0.149.01 |
Issue
- Expected behavior: When the primary unavailable, the replica server should authenticate the user request.
- Actual behavior: The authentication request fails, the auth request is not sent over to the replica server, the user prompted for password vs passcode, and authentication fails although sdopts.rec is configured properly
- Stop the services on the primary server
on AM 8.1 /opt/rsa/am/server/rsaserv stop all on AM 7.1 /RSA_AM_HOME/server/rsaam stop all
- Try to authenticate from acetest
[root@DPMJP 64bit]# ./acetest Cannot communicate with the ACE/Server.
Cause
Resolution
Uninstall this old version and install the latest one v7.1.0.1.25
Related Articles
SNMP queries and traps not working after configuring Authentication/Privacy passwords on RSA Authentication Manager 8.x Number of Views How to verify NTP server synchronization is not working in RSA Authentication Manager 8.x Number of Views RSA SecurID Access Automatic Integrated Windows Authentication (IWA) not working Number of Views On-demand token delivery is not working after upgrading to RSA Authentication Manager 8.4 Number of Views Alias host name redirect to consoles is not working after upgrade to RSA Authentication Manager 8.3 patch 1 Number of Views
Trending Articles
Downloading RSA Authentication Manager license files or RSA Software token seed records RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory Mandatory Certificate Upgrade Required by 6th October 2025 for RSA MFA Agent for PAM, RSA MFA Agent for Apache, and Third … RSA Authentication Manager 8.9 Release Notes (January 2026)
Don't see what you're looking for?
