Report Types System and User are not available to Report Administrators in RSA Identity Governance and Lifecycle
Originally Published: 2019-08-21
Article Number
Applies To
RSA Version/Condition: 7.x
Issue
When granting the end-users the 'Report Administrator' app-role, that user has only 12 types out of 14 types available to create reports. In this case, ‘System’ and ‘User’ Types for reports are not available users with with 'Report Administrator' privilege. They are available ONLY to 'AveksaAdmin' or users with 'System Administrator' privilege.
Report Types available to System Administrator
Report Types available to 'Report Administrator': As you can see below, 'System' and 'User' types are not available to users with 'Report Administrator' privilege.
HELP on these report types is:
- User — Reports for the number of users in the system, terminated users, user membership in groups, and user data cleanup activities.
- System — Reports for system processes (collections, polices, et al.) generated by the system.
Is it possible to make above two report types available to users without having to grant the 'System Administrator' app-role?
Cause
Engineering ticket has been created for defining the role and scope of "Report Administrator" and if needs to add additional Privileges.
Resolution
Workaround
1) You will be able to create the reports as System Administrator, and assign privileges such as of 'Report Definition : Run'.
2) Secondly, Report Admins can create custom reports and obtain the same query that is used in 'User' and 'System' reports from System Admins and then they will be able to run those reports, add users to run those reports and export the results.
Related Articles
Searching & Grouping for Notes is not available in Activities and Approvals tables in RSA Governance & Lifecycle 31Number of Views Software_Token_Not_Available_In_System error while requesting token from RSA Authentication Manager Self-Service Console 98Number of Views SOFTWARE_TOKEN_NOT_AVAILABLE_IN_SYSTEM Software token of the requested type is not available in your security domain scop… 11Number of Views RSA Identity Management and Governance account name not available when viewing the results of user access review 32Number of Views SOFTWARE_TOKEN_NOT_AVAILABLE_IN_SYSTEM_WITH_EXP_CRITERIA Software token of the requested type is not available in your se… 132Number of Views
Trending Articles
Passwordless Authentication in Windows MFA Agent for Active Directory – Quick Setup Guide RSA Authentication Manager 8.9 Release Notes (January 2026) RSA Authentication Manager Upgrade Process RSA Authentication Manager 8.7 SP2 Setup and Configuration Guide An example of SSO using SAML and ADFS with RSA Identity Management and Governance 6.9.x
Don't see what you're looking for?