Environment: AIX 5.3, DB2 9.5 , web sphere 7.3 and AA 6.0.2.1 sp2 p1.
011-05-10 14:33:00,787 DEBUG [AAOPScheduler_Worker-3] DeleteUsersJdbcCursor - add to batch RBA_ENTITY_PROFILING
2011-05-10 14:33:00,811 DEBUG [AAOPScheduler_Worker-3] DeleteUsersJdbcCursor - stmtDeleteUsers first value =3472305
2011-05-10 14:33:00,812 DEBUG [AAOPScheduler_Worker-3] DeleteUsersJdbcCursor - add to batch stmtDeleteUsers
2011-05-10 14:33:00,853 ERROR [AAOPScheduler_Worker-3] DeleteUsersJdbcCursor - Exception deleting users :
com.ibm.db2.jcc.am.SqlException: [jcc][t4][10120][10898][3.59.81] Invalid operation: result set is closed. ERRORCODE=-4470, SQLSTATE=null
at com.ibm.db2.jcc.am.dd.a(dd.java:660)
at com.ibm.db2.jcc.am.dd.a(dd.java:60)
at com.ibm.db2.jcc.am.dd.a(dd.java:103)
at com.ibm.db2.jcc.am.qm.Db(qm.java:4381)
at com.ibm.db2.jcc.am.qm.c(qm.java:325)
at com.ibm.db2.jcc.am.qm.next(qm.java:304)
at com.ibm.ws.rsadapter.jdbc.WSJdbcResultSet.next(WSJdbcResultSet.java:3120)
at com.rsa.db.utils.impl.DeleteUsersJdbcCursor.execute(DeleteUsersJdbcCursor.java:189)
at com.rsa.db.utils.scheduler.DbUtilityScheduler.process(DbUtilityScheduler.java:25)
at com.rsa.db.utils.scheduler.DbUtilityScheduler.process(DbUtilityScheduler.java:31)
at com.rsa.csd.scheduler.BatchJobWrapper.process(BatchJobWrapper.java:94)
at com.rsa.csd.scheduler.BatchJobWrapper.executeInternal(BatchJobWrapper.java:72)
at org.springframework.scheduling.quartz.QuartzJobBean.execute(QuartzJobBean.java:86)
at org.quartz.core.JobRunShell.run(JobRunShell.java:202)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:525)
2011-05-10 14:33:00,855 INFO [AAOPScheduler_Worker-3] DeleteUsersJdbcCursor - Total users deleted : 1
1) In Web Sphere you need to modify all datasources and change the parameter "resultSetHoldability"located in Data sources > RSADB2 > Custom properties
Its value should be changed from 2 to 1 which will have
the same impact as the IBM workaround described in: https://www-304.ibm.com/support/docview.wss?uid=swg21461670
2) Once you changed this value from 2 ->1 you need to stop and restart.
Related Articles
RSA Identity Governance and Lifecycle fails to start after patching with error "Patching has failed" and "Closed Connection" 98Number of Views Navigating the Case Portal in the RSA Community (Video) 38Number of Views The letter case of column alias names in RSA Identity Governance and Lifecycle tabular reports is not retained 27Number of Views Error message "The underlying connection was closed: An unexpected error occurred on a send" when trying to run RSA Authen… 131Number of Views RSA Identify Governance and Lifecycle Password Challenge Questions "Challenge Responses" are case sensitive 25Number of Views
Trending Articles
An example of SSO using SAML and ADFS with RSA Identity Management and Governance 6.9.x RSA Authentication Manager 8.9 Release Notes (January 2026) RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide Passwordless Authentication in Windows MFA Agent for Active Directory – Quick Setup Guide RSA Authentication Manager Upgrade Process