Run history data is missing under the Custom Task workflow history tab in RSA Identity Governance & Lifecycle
Originally Published: 2019-04-22
Last Modified: 2023-10-06
Article Number
000046546
Applies To
RSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.1.0
Platform: WebLogic

 
Issue
Run history data is missing under the Custom Task workflow history tab in RSA Identity Governance & Lifecycle. 

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Under the Developer Tools Network tab, the request shows as pending and never seems to load.

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Cause
Root cause for this issue was never determined.
Resolution
Restart RSA Identity Governance & Lifecycle on WebLogic.

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