SA: Archiver can't start Aggregation after Upgrade- initialization error
Originally Published: 2016-11-02
Last Modified: 2023-09-22
Article Number
Applies To
RSA Product/Service Type: SA Core Appliance
RSA Version/Condition: 10.5.0.0
Platform: CentOS
Platform (Other): null
O/S Version: 5
Product Name: null
Product Description: null
Issue
Cause
||
Module archiver failed to load: /etc/netwitness/ng/index-archiver-custom.xml - Cannot have more than one root element, trying to add 'key' when 'key' already exists
Module archiver failed to load: Diagnostic information: Throw in function static void nw::LanguageManager::loadLanguageExtensions(const string&, nw::LanguagePtr)Dynamic exception type: boost::exception_detail::clone_impl<nw::XmlError>std::exception::what: /etc/netwitness/ng/index-archiver-custom.xml - Cannot have more than one root element, trying to add 'key' when 'key' already exists[boost::errinfo_at_line_*] = 389
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Resolution
- Stop / restart the nwarchiver service " stop nwarchiver / startnwarchiver"
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