SAP AFX Connector Update an Account capability fails to update any SAP account attributes in RSA Identity Governance & Lifecycle
Originally Published: 2018-09-04
Last Modified: 2023-11-30
Article Number
000041288
Applies To
RSA Product Set: Identity Governance & Lifecycle 
RSA Version/Condition: 6.x, 7.x
Issue
When testing the SAP AFX Connector Update an Account capability, the connector test shows success but none of the SAP account attributes are updated in the endpoint.
 
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Cause
This problem is caused by a misconfiguration. The parameter names being passed to SAP by the SAP AFX connector are in lowercase or mixed case. The SAP BAPI (Business Application Programming Interface) expects parameters to be in uppercase.
Resolution
In this example, modify the parameter names to FIRSTNAME, LASTNAME and DEPARTMENT. Note that Username does not need to be capitalized.


 
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