Some entitlements appear duplicated in RSA Identity Governance & Lifecycle
Originally Published: 2016-08-23
Article Number
Applies To
RSA Version/Condition: 7.0.x, 7.1.x, 7.2.x
Issue
Cause
For existing entitlements
Every time there is a collection that has a different upper/lower case spelling for the resource, it will be viewed by RSA Identity Governance & Lifecycle as a different resource and so a new entitlement will be created, effectively creating a duplicate.If an entitlement is meant to be deleted
If the resource name's case does not match what it was when the resource was added, it will not be deleted. For example, the following fully qualified resource names were found in a sequence of entitlement collections for a particular user, and entitlements were created or deleted as shown.28-Apr-16 created RESOURCE_NAME 29-Apr-16 created Resource_Name 4-May-16 deleted RESOURCE_NAME 4-May-16 deleted Resource_Name 4-May-16 created Resource_Name 11-May-16 created resource_name 27-Jun-16 deleted resource_nameIf you look carefully at the above sequence of upper/lower case entitlements, you can see that after 27-June-16 there should be one entitlement left for this resource for the user, which is the one that was created on 4-May-16 for Resource_Name.
Resolution
Related Articles
Duplicate Local Entitlements may occur when Provisioning Local Entitlements through Manual Activities in RSA Identity Gove… Number of Views Active Directory Account Data Collector (ADC) incorrectly collects null value for PwdLastSet as date 9999-12-31 in RSA Ide… Number of Views AIX Libc fix for AIX dup message issue Number of Views After applying the 2950 Platform Update - DSM - DUP BiosVerifySrv doesn't start Number of Views Workaround to remove duplicate identities resulted to mapping of account to a terminated account instead of the active one Number of Views
Trending Articles
Downloading RSA Authentication Manager license files or RSA Software token seed records RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory Mandatory Certificate Upgrade Required by 6th October 2025 for RSA MFA Agent for PAM, RSA MFA Agent for Apache, and Third … RSA Authentication Manager 8.9 Release Notes (January 2026)
Don't see what you're looking for?
