Support of Facial Recognition by RSA SecurID Authenticate App for Android
Originally Published: 2021-03-04
Article Number
Applies To
RSA SecurID Authenticate App v3.7
Issue
Issues using the RSA Authenticate App with Face-ID on Android devices.
Resolution
Devices must meet the Android security specifications and have a strong rating to allow the use of Biometric authentication (face recognition and fingerprint) within the Authenticate app.
However, this is only supported by Android devices that have a Biometric security classification tear of “Class 3 – Strong” only.
For example, the Pixel 4 device supports strong facial recognition technology since from our perspective, the Google Pixel family of devices that do support Facial Recognition natively will be rated “Class 3 – Strong".
Users should check with their device vendors to confirm if their devices are compatible and the below document by Google has described the different rating systems.
https://source.android.com/security/biometric/measure
Also, as of now, we do not support “Trust Unlock” nor do we have plans to add that authentication method to our offering.
Notes
https://community.rsa.com/t5/rsa-securid-access-cloud/rsa-securid-access-release-notes-cloud-authentication-service/ta-p/569746#July
Related Articles
Does the RESTful Web Service AFX connector in RSA Identity Governance & Lifecycle support OAuth2 client_credentials grant … Number of Views Support and Service Number of Views Errors 'Server Timeout' and 'User TIME's access is denied' with RSA Access Manager and RSA SecurID Number of Views RSA Announces Availability of RSA Authentication Manager 8.8 Language Packs and Nutanix AHV Support Number of Views RSA Announces the Availability of RSA Authentication Agent API 8.1 Service Pack 3 for C and Java Number of Views
Trending Articles
Downloading RSA Authentication Manager license files or RSA Software token seed records RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory Mandatory Certificate Upgrade Required by 6th October 2025 for RSA MFA Agent for PAM, RSA MFA Agent for Apache, and Third … RSA Authentication Manager 8.9 Release Notes (January 2026)
Don't see what you're looking for?
