The Account Changes table shows an error instead of account details when change request is initiated via Roles in RSA Via Lifecycle and Governance
Originally Published: 2016-08-16
Last Modified: 2023-11-30
Article Number
Applies To
RSA Version/Condition: All versions below 6.9.1 P11
Issue
The aveksaServer logs shows the following errors:
ERROR (http-0.0.0.0-8443-34) [com.aveksa.UI] com.aveksa.gui.components.table.core.TableView.printRows(TableView.java:659) - java.lang.NullPointerException
at com.aveksa.server.core.account.Account.isDeleted(Account.java:341) at com.aveksa.gui.objects.account.GuiAccount.isDeleted(GuiAccount.java:175)
at com.aveksa.gui.objects.account.GuiAccount.addIconToName(GuiAccount.java:134)
at com.aveksa.gui.objects.account.GuiAccount.getNameWithIcons(GuiAccount.java:148)
at com.aveksa.gui.objects.account.GuiAccount.getPreferredNameDisplay(GuiAccount.java:120)
at com.aveksa.gui.objects.account.GuiAccount.getPreferredNameDisplay(GuiAccount.java:127)
at com.aveksa.gui.pages.changeRequest.detail.changes.AccountChangeRequestItemDetailsTable.getRow(AccountChangeRequestItemDetailsTable.java:88)
at com.aveksa.gui.pages.changeRequest.detail.changes.BaseChangeRequestItemDetailsTable.getRow(BaseChangeRequestItemDetailsTable.java:523)
at com.aveksa.gui.components.table.core.TableView.printRows(TableView.java:654)
at com.aveksa.gui.components.table.core.TableView.printPageContent(TableView.java:471)
at com.aveksa.gui.components.table.core.TableView.printPage(TableView.java:433)
at com.aveksa.server.core.account.Account.isDeleted(Account.java:341) at com.aveksa.gui.objects.account.GuiAccount.isDeleted(GuiAccount.java:175)
at com.aveksa.gui.objects.account.GuiAccount.addIconToName(GuiAccount.java:134)
at com.aveksa.gui.objects.account.GuiAccount.getNameWithIcons(GuiAccount.java:148)
at com.aveksa.gui.objects.account.GuiAccount.getPreferredNameDisplay(GuiAccount.java:120)
at com.aveksa.gui.objects.account.GuiAccount.getPreferredNameDisplay(GuiAccount.java:127)
at com.aveksa.gui.pages.changeRequest.detail.changes.AccountChangeRequestItemDetailsTable.getRow(AccountChangeRequestItemDetailsTable.java:88)
at com.aveksa.gui.pages.changeRequest.detail.changes.BaseChangeRequestItemDetailsTable.getRow(BaseChangeRequestItemDetailsTable.java:523)
at com.aveksa.gui.components.table.core.TableView.printRows(TableView.java:654)
at com.aveksa.gui.components.table.core.TableView.printPageContent(TableView.java:471)
at com.aveksa.gui.components.table.core.TableView.printPage(TableView.java:433)
This issue is encountered when a change request is created for a user having two or more accounts in the same application.
Cause
Resolution
