URL redirect failing with RSA Authentication Manager 8.X administrative consoles
Originally Published: 2016-09-27
Article Number
Applies To
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
Issue
Cause
Resolution
- Launch an SSH client, such as PuTTY.
- Login to the primary Authentication Manager server as rsaadmin and enter the operating system password.
Note that during Quick Setup another user name may have been selected. Use that user name to login
- Navigate to /opt/rsa/am/utils/etc.
- Open the redirector.properties file in a text editor.
- Edit the redirector.properties file.
- Look for entries such as:
:/sc=https\://abc-abc-rsa01.acme.local\:7004/console-ims/ :/oc=https\://abc-abc-rsa01.acme.local\:7072/operations-console/ :/ssc=https\://abc-abc-rsa01.acme.local\:7004/console-selfservice/
- Change the text as follows:
:/sc=https\://abc-rsa01.acme.local\:7004/console-ims/ :/oc=https\://abc-rsa01.acme.local\:7072/operations-console/ :/ssc=https\://abc-rsa01.acme.local\:7004/console-selfservice/
- Save and close the file:
:wq!
- Once the changes are made, the browser should be directed to the correct URLs.
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