Unable to display Thai characters in PDF report
3 years ago
Originally Published: 2014-12-26
Article Number
000066530
Applies To
RSA Product Set: Security Analytics
RSA Product/Service Type: SA Security Analytics Reporting Engine
 
Issue
Thai characters are printed in black squares when the report is saved as PDF.
Resolution
To solve the issue, customer will need to install language support for Thai language. 

Run the following command on the SA-RE host after SSH into the host: 

yum install "@Thai Support" 

Once completed, generate the report and save as PDF and open it. The Thai characters will appear. 

Note1: Internet access is required as its accessing yum repo to download the necessary files

Note2: The same solution applies to other languages listed below and the command is:

yum install "@<language> Support"


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