Under Request >Activities> Entitlement tab, Account or Group attribute values do not populate in RSA Identity Governance & Lifecycle
Originally Published: 2021-04-29
Last Modified: 2023-12-01
Article Number
000043175
Applies To
RSA Product Set: RSA Identity Governance & Lifecycle
RSA Product/Service Type: All
RSA Version/Condition: 7.2.0, 7.2.1
 
Issue

Under Requests > Activities > By Entitlement

We do not see the account or group attribute values populating.


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Cause
This is a known issue reported in engineering ticket ACM-108444.
Resolution
This issue is resolved in the following RSA Identity Governance & Lifecycle patch levels: 
  • RSA Identity Governance & Lifecycle 7.2.0 P06
  • RSA Identity Governance & Lifecycle 7.2.1 P01
After you deploy any of the fixed patches, you will see the account or group attribute values populating.
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