Urgent Notice: Issue with Embedded IDR Image Downloads
Issue
The download of embedded identity router image fails due to certificate path verification errors.Platform
RSA Authentication Manager Embedded Identity RouterAffected Product
All versions of Authentication ManagerScenario
Deleting an existing embedded IDR and replacing it with a new IDR download, or installing a new embedded IDR.Details
We are currently experiencing issues with downloading embedded identity router (IDR) images due to certificate path verification errors. As a result, RSA Authentication Manager servers connecting to most RSA Cloud regions are unable to download new embedded IDR images. This prevents the replacement or installation of new embedded IDRs.Attention
The upcoming AM 8.7 SP2 Patch 4 release, scheduled for August, will include updated certificates that will be applied to the Authentication Manager by default upon upgrade.If you need to install or replace an embedded IDR in Authentication Manager before the patch is available, please contact RSA Customer Support for instructions on updating Authentication Manager’s certificate.
Related Articles
Fortigate SSL VPN Timeout Issue with Approve/Biometrics Number of Views “An issue with handling encryption was encountered" with IBM JDK 1.8.0_281 and later in RSA Identity Governance & Lifecycle Number of Views AFX Server remains in a 'Not running' State with 'An issue with handling encryption was encountered' error on startup in R… Number of Views Troubleshooting an update issue with an RSA Authentication Manager 8.x Web Tier deployment Number of Views Error while importing RSA Identity Management and Governance Collector metadata: java.lang.IllegalStateException: An issue… Number of Views
Trending Articles
RSA Authentication Manager Upgrade Process RSA Release Notes for RSA Authentication Manager 8.8 RSA RADIUS Server service failed to start in the RSA Authentication Manager 8.1 Operations Console Microsoft Entra ID External MFA - Relying Party Configuration Using OIDC - RSA Ready Implementation Guide RSA Release Notes: Cloud Access Service and RSA Authenticators
Don't see what you're looking for?
