User Dashboard page in Security Console is blank after upgrading RSA SecurID Authentication Manager to version 8.7
2 years ago
Originally Published: 2023-02-21
Article Number
000068109
Applies To
RSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.7
Issue
After upgrading Authentication Manager to version 8.7, the User Dashboard page in the Security Console is blank; however, all other Authentication Manager functionality is functioning fine.
Resolution
Clear the web browser's cache and try accessing the User Dashboard page again.
Workaround
Use a different web browser to access the User Dashboard page in the Security Console.