User interface files are deleted after restart in RSA Identity Governance and Lifecycle 7.0.0 P04
Originally Published: 2016-11-21
Last Modified: 2023-10-06
Article Number
000051537
Applies To
RSA Product Set: RSA Identity Governance and Lifecycle
RSA Version/Condition: 7.0.0 P04
 
Issue
Whenever we restart the Governance and Lifecycle 7.0.0 P04 application, the user interface files like logo-login, logo-footer, logo-main, etc. are deleted.
  1. Below is the login image uploaded under Admin > User Interface > Files, where the user interface files are listed:
User-added image
  1. Restart the Governance and Lifecycle application:
User-added image
  1. Hover over Admin > User Interface > Files and you can see the files removed after the restart:
User-added image
Resolution
Deploy 7.0.0 P05 to have the issue fixed.
  1. Check to see that the user interface files are shown as uploaded under Admin > User Interface > Files:
User-added image
  1. Restart the application:
User-added image
  1. Hover over Admin > User Interface > Files to see the files are listed there:
User-added image

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