WFLYCTL0344 Operation timed out awaiting service container stability error when patching RSA Identity Governance & Lifecycle
Originally Published: 2019-10-04
Article Number
Applies To
RSA Version/Condition: 7.1.x
Platform (Other): WildFly 10+
Issue
WFLYCTL0344 Operation timed out awaiting service container stability error
The full error can be found in the patch log (/home/oracle/Aveksa_{version_patch}/logs/{version_patch}_{date}-XXXX.log) and will look similar to the following:
Wildfly is running Repackaging the aveksa.war and aveksa.ear Archive name is: aveksa_7.1.0_143825_P05-2019-Mar-25-21.06.ear Creating aveksa.ear file for deployment [zip] Building zip: /tmp/customizeACM/aveksa.war [zip] Building zip: /tmp/customizeACM/aveksa.ear [copy] Copying 1 file to /home/oracle/archive Undeploying current ear... Deploying new customized ear... this may take a while... Exception encountered while deploying Aveksa.ear WFLYCTL0344: Operation timed out awaiting service container stability Aveksa.ear deployment failed after 15 minutes, 26.056 seconds Updating CURRENTLY_DEPLOYED_ARCHIVE to aveksa_7.1.0_143825_P05-2019-Mar-25-21.06.ear aveksa_7.1.0_143825_P05-2019-Mar-25-21.06.ear archived An error occured in the customizeACM command : error code 5 Error deploying the ear file Step failed! See /home/oracle/Aveksa_7.1.0_P05/logs/7.1.0_P05_2019-04-25-2058.log for more information.
Cause
This issue has been reported in engineering ticket ACM-96863.
Resolution
Workaround
On a standalone (non-clustered) system:
- As the oracle user, stop RSA Identity Governance & Lifecycle.
acm stop
- As the oracle user, run the migration script.
cd /home/oracle/database ./migrate.sh
NOTE: Due to a known issue reported in RSA Knowledge Base Article 000038148 -- 'java.io.FileNotFoundException: aveksa-version.properties' error running migrate.sh in RSA Identity Governance & Lifecycle this step may fail with two errors. However, the majority of the migration will have been completed which is the goal of running the migration step manually. In this case, the errors may be ignored and you may proceed to step 3. Subsequently running patch.sh again will finish the migration and in much less time thus avoiding the time out.
- As the root user, run patch.sh again.
cd {patch-file-directory}
./patch.sh
This will redeploy the patched ear file that failed to deploy.
- As the oracle user, start RSA Identity Governance & Lifecycle.
acm restart
On a cluster:
- As the oracle user, stop RSA Identity Governance & Lifecycle.
SUSE 11:
service aveksa_cluster stop
SUSE 12:
systemctl stop aveksa_cluster
- As the avuser user, login to sqlplus and execute the following SQL statements:
update avuser.t_system_settings set value = '1' where parameter = 'Build'; commit;
This will force the migration into an interactive mode which means you will be prompted to migrate the database when accessing the user interface.
- As the oracle user, rerun the deployment of the newly patched ear file.
- When the ear deployment completes, it will detect the need for the schema migration and prompt you to migrate the database when you go to the RSA Identity Governance & Lifecycle user interface.
- Enter AuthorizeMigration at the migration password prompt.
- After the schema migration finishes, as the oracle user, restart RSA Identity Governance & Lifecycle.
SUSE 11:
service aveksa_cluster restart
SUSE 12:
systemctl restart aveksa_cluster
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